Tell support what happened
Use the support link below when available, or open Help in the app. Include the game or screen name, approximate time, device model, app version and the exact error message. These details help explain the issue without exposing your account.
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Help you can read now
Account-specific enquiries need to be handled by platform support. This information website has no account or payment lookup form.
The website support link is not available yet. Existing players can use Help inside the app.